Topic
customer service automation
July 18, 2026 ยท AI models & tools
iFLYTEK launches GuideX: public service agent completes responses in 0.42 seconds
China based iFLYTEK has launched GuideX at the 2026 World Artificial Intelligence Conference in Shanghai. The company presents the system as an interaction agent that can move beyond answering questions to completing public service tasks. Its reported response chain of 0.42 seconds and deployment across several regions make the launch relevant to founders building customer service, workflow and vertical AI products.