Topic
IT resellers
August 10, 2026 ยท Market & ecosystem
IT Resellers Gain a Vertical AI Opportunity Beyond Generic CRM
Hikino AI has launched RAV, an agentic revenue platform built specifically for IT value-added resellers in North America. The more interesting signal for smaller software founders is broader: industries still running critical workflows across CRM systems, portals and spreadsheets may support narrowly focused AI operating software that replaces fragmented back-office coordination rather than simply adding another copilot.